Contact Center
Professional, great English-speaking agents in Guadalajara, Mexico trained to represent your business and provide personalized service.
Trust The Call Gurus to enhance your sales cycle by maintaining customer interactions & technical support
while you focus on building your business.
Our communication is transparent. Our agreements are simple and easy to understand. We don’t believe in surprises. We are committed to always improving to provide cost-effective and timely contact center solutions that make it easy to choose us.
Business Process & Inside Sales Outsourcing is just a smart choice for today’s businesses. It allows you to focus on what’s most important to your business so you can grow and expand at a pace that works for you. Some of the reasons our clients partner with us include:
By choosing The Call Gurus as your outsourced contact center, your team is free to focus on your core business. Don’t waste your valuable resources hiring and managing employees to answer calls that are beneath or outside their skillset.
When you work with our trained agents, be assured we will motivate your customers to buy your product or talk to your sales team. We get to know your products, services, and brand so we speak your language, which translates into increased revenue & a happier inside sales team.
Customer support is a moving target; customer retention is the mission. Our trained professionals support customers so post-sale communication is consistent & easy. We’ll upsell, fulfill orders & resolve any issues that occur quickly & efficiently; your company is the hero.
Your brand is your most valuable asset. Though post sale communications tends to be low priority, your customers have some of the most important interactions after the sale. The Call Gurus transforms an ordinary experience into something extraordinary.
Everytime your customer is pushed into a voicemail or automated system, your company loses credibility. Studies say that 70% of customers will hang up when they are put into an automated system, especially if they can’t figure out how to get connected to an actual person instantly. A missed call is a missed opportunity & your competitor has a solution.
At The Call Gurus, our trained specialists become an extension of your in-house team. We treat your customers with care and ensure they become your company’s brand ambassadors.
We’ll deliver your customer a personalized experience and create a solution that is perfect for your business.