People-Based Business Solutions
We believe authentic connections—between employees, customers, and partners—are what drive businesses forward.
Recognized Excellence
Travis Prouty
CEO
As a seasoned Chief Executive Officer, his professional journey reflects a dedication to excellence within the outsourcing industry. Before guiding The Call Gurus, Travis had the rewarding experience of starting and leading a company in Arizona to a successful exit. This entrepreneurial venture laid the groundwork for his transition into the outsourcing model with The Call Gurus. Over the past six years, he has been privileged to play a role in our transformative growth, working with a diverse client base across various verticals. Our collective efforts were acknowledged in 2023 when The Call Gurus earned the #132 spot on the Inc 5000, a recognition that speaks to our commitment to innovation. He looks forward to steering The Call Gurus toward continued success without losing sight of our collaborative journey and the shared commitment of our team.
Lindsay Munoz
COO
Lindsay Munoz, an accomplished leader at The Call Gurus, brings over 15 years of experience to her role, driving operational excellence and achieving remarkable results. Committed to assisting organizations in reaching their maximum capacity, Lindsay focuses on implementing proper policies, procedures, and systems. Her extensive background includes creating and nurturing relationships, refining business processes, and implementing standardized solutions across organizations. This experience has allowed her to effectively contribute to the growth of individuals and businesses. Under Lindsay's guidance, The Call Gurus has witnessed increased profitability and substantial revenue growth, solidifying its position as an industry leader.
Brad Nelson
CTO
Brad Nelson, the Chief Technology Officer of The Call Gurus, holds an AAS in Information Technology and has a passion for technology since childhood. He started his technology career in 2005 establishing his own successful business and helping hundreds of businesses in the Phoenix metro area. He has 12+ years working with multi-million dollar call centers, over a decade of which has been in IT leadership roles. Brad also has extensive experience in various programming languages and has a successful track record in automating systems and processes using technology to help organizations run smoothly.
Kalyani Gupta
CFO
As CFO of The Call Gurus for nearly four years, Kalyani excels in steering project economics to success. With a decade of expertise from IBM, Deloitte, Yahoo, and Dell, she optimizes financial performance and drives growth strategies. Kalyani's commitment to simplification and automation enhances financial efficiency. As a key financial approver, she ensures precision in cost recovery. Her strategic financial leadership has been instrumental in leading The Call Gurus to become a part of the Inc5000.
Lorena Garcia
Chief Human Resources Officer
Lorena leads a committed team of professionals who help drive the company's commitment to be an amazing place to work for and a place where people can build a career.
As CHRO she has focused on talent acquisition, retention, and culture to help support the company's most valuable asset: its people and make sure HR is proactively contributing to achieving the business' results. Lorena's professional experiences include executive level management, strategic management, branding and marketing, resource and budget forecasting, organizational development and employee relations.
Meet The Gurus
At The Call Gurus, we’ve redefined customer experiences through genuine interactions. We believe in putting a smile behind every hello. Our commitment goes beyond answering calls; it's about creating connections that fuel the growth of your business.
We bring our savviness and soul to help your business grow.
Meet The Gurus
At Call Gurus, we’ve redefined customer experiences through genuine interactions. We believe in putting a smile behind every hello. Our commitment goes beyond answering calls; it's about creating connections that fuel the growth of your business.