Outbound Call Center Services
Our Outbound Call Stats
Outsourcing to a team that is dedicated to driving results makes all the difference for your organization. Surpassing goals, KPIs, and performance targets is just part of what we do. On average, our agents:
Outbound Call Center Solutions Help Grow Your Business
Even in today’s digital age, most companies understand how important it is to provide fast and professional customer service by phone. Unfortunately, for many of these companies, keeping dedicated call agents trained and focused can be a drain on resources. When you outsource, you are no longer limited! Your company is now poised to scale at your pace. That’s why so many companies trust The Call Gurus: We help to grow their sales while improving customer service. It’s a win-win!
Instead of balancing multiple clients, our agents are dedicated to helping your business grow. They receive specific training about your company to interface seamlessly with your customers as an extension of your in-house team. And because they are focused solely on your business, you’ll see the results. Our clients have consistently gained the ability to scale and meet growth and retention objectives. Your business will be more effective as you outsource inbound and outbound calls to The Call Gurus. Your internal teams are then free to focus on other needs to help your business succeed.
While we offer outbound calling services, we are not limited to telemarketing. We provide a variety of solutions that will position your business to dominate. These include:
There are number of great returns associated with outsourcing your outgoing calls to customers and prospective customers. Here are the top 5:
Focus on your strengths1
Outsourcing outbound calls to The Call Gurus allows your employees to focus on what they do best: keeping your business on track with your strategic goals. This is one of the top reasons our business process outsourcing (BPO) contact center services are so popular!
Build your brand
Your company’s brand is likely its most important asset. By creating a positive experience and interactions with your sales and customer service teams, your reputation expands. And this is especially true when you conduct business primarily by phone or customers don’t visit your location. We ensure that your reputation remains stellar.2
Build your brand
Improve customer service3
A negative customer experience is one of the fastest ways to lose not only that customer but several others as word spreads. Your dedicated agents are trained to receive orders, close sales, and resolve any issues in a professional and efficient manner. The result: a positive customer experience.
The team that is on deck for your outbound calls receives extensive training on your company as well as phone sales techniques and customer service. They are experts in your products and services so they can discuss all of the features and benefits that motivate prospects to buy.4
Save time and money5
By using economies of scale and highly efficient call center software, we are able to deliver the services you need at an investment that works for you. You’ll optimize ROI, make your operation leaner, and ensure optimal efficiency.
Hire the Best of the Best
It can be challenging to hire the right people to make outbound calls. Success requires extensive knowledge, training, and practice, not to mention determination. You don’t need the stress in your life of low-skilled labor turnover. Instead, trust The Call Gurus, where you’ll gain access to highly trained phone specialists who love what they do and are motivated to help your business be successful.
Our full-service solutions provide the full gamut of services that will position your business to excel. Check out our full suite of services. Our nimble, cost-effective call center platform will more than meet your expectations.
To learn more about our outbound call center services, contact us at XXXXXXXXX. To receive a quote for our services or to discuss specific solutions, fill out our customer contact form. The best time to move forward is now, so don’t wait!